From basics to advanced.
Queue management system that adapts to your needs.
WhatsApp Notification on Every Update
Automated WhatsApp status alerts sent directly to visitors. Real-time ticket confirmation, turn warnings, and counter calls with zero app install.
Direct Calling Through Staff Portal
Integrated WebRTC voice calling inside the staff counter dashboard to reach waiting visitors directly in one click.
Session-Based Queue Management
Structured shift lifecycles with session token caps, automatic cutoff timers, and historical shift summaries.
Deep Complete Analytics & Reports
Comprehensive data metrics tracking peak walk-in curves, staff counter handle times, and one-click CSV export.
Live TV Display & Audio Chimes
Transform any Smart TV into a lobby display with real-time ticket status grids and audible turn chime announcements.
Dynamic TOTP Anti-Screenshot QR
Time-based rotating security QR codes that rotate every 10 seconds to prevent screenshot sharing and queue gaming.
Multi-Queue & Multi-Counter Support
Route visitors to specialized sub-services (Billing, Consultation, VIP) with intelligent dynamic counter allocation.
Frictionless QR Code Check-in
Visitors scan a simple entrance QR code with their smartphone camera to grab a digital token in under 3 seconds.
Premium Live Experience & ETA
Sleek mobile status page for visitors featuring live position countdowns and dynamic estimated wait time recalculations.
Enterprise Security & Audit Trail
Bank-grade architecture with role-based access control (RBAC), multi-tenant organization isolation, and audit logs.
Live Operations Command Dashboard
Real-time administrative control room giving live visibility into total waiting visitors, counter speed, and queue velocity.
Multi-Branch Network & Timezones
Centralized organization management across multi-site networks with branch-specific timezones and operating policies.
Smart Counter Routing & Priority Triage
Intelligently balance work across active counters based on staff availability, ticket complexity, and VIP priority flags.
Staff Performance & Desk Delegation
Monitor staff serving speeds, track individual desk handle times, delegate counters, and prevent lobby bottlenecks.
